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Yesterday β€” 20 September 2024Main stream

Anker warns people to stop using some of its iPhone power banks, issues recall

20 September 2024 at 19:52
An Anker 334 MagGo Battery (PowerCore 10K) on an iPhone.

Enlarge / An Anker 334 MagGo Battery (PowerCore 10K) on an iPhone. (credit: Anker)

Anker is recalling three models of MagSafe iPhone batteries due to a fire risk, it said yesterday.

The models being recalled are the Anker 334 MagGo Battery (PowerCore 10K, model number A1642), Anker Power Bank (model number A1647), and Anker 334 MagGo Battery (model number A1652). In its recall notice, Anker said that some of the lithium-ion batteries in the devices β€œmay pose a fire risk due to a manufacturing defect.”

β€œThe lithium-ion battery in the affected power banks can overheat, potentially causing melting of plastic components, smoke, and fire hazards,” the notice reads.

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β€œA total lump of… ”: Customer frustration as ISP’s smart TVs won’t turn on

20 September 2024 at 19:29
Sky Glass TV

Enlarge (credit: Sky)

Hundreds of owners of smart TVs and streaming devices from United Kingdom telecom Sky reported that their hardware stopped powering on Thursday. Sky hasn't confirmed the cause of the problem, but a botched update is largely suspected.

Sky, a Comcast company that sells Internet, mobile, and satellite TV service in the UK, got into the streaming hardware business in 2021. Its proprietary Glass TVs and Stream pucks let people access TV channels offered through Sky via the Internet instead of a dish. As of this writing, Glass TVs range from 600 pounds (about $800) for a 43-inch set to 1,199 pounds (about $1,600) for 65 inches and include quantum dots and Dolby Vision, HDR10, and HLG HDR support. To order a Glass TV, people have to sign up for a Sky Entertainment subscription that includes the same type of channels offered through Sky's satellite TV services but via streaming, plus Netflix (with or without ads). If you don’t buy/renew your Sky Entertainment subscription, β€œaccess to TV apps like Netflix won't be available,” Sky says. The Stream puck, meanwhile, supports various streaming apps but doesn't work without a Sky subscription.

As of yesterday, paying subscribers and owners of Glass and Stream devices reported that their devices were unable to power on. Users reported only being able to see a blank screen, with some saying the problems lasted for hours.

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Fitbit users struggle with β€œvery frustrating” app bugs for months

19 September 2024 at 22:17
Fitbit's Charge 6.

Enlarge / Fitbit's Charge 6. (credit: Google)

Users of Fitbit’s iOS and Android apps have been reporting problems with the apps' ability to sync and collect and display accurate data. Some have been complaining of such problems since at least April, and Fitbit has been working on addressing syncing issues since at least September 3. However, Google's Fitbit hasn't said when it expects the bugs to be totally resolved.

On September 3, Fitbit's Status Dashboard updated to show a service disruption, pointing to an incident affecting the web API.

"Some users may notice data discrepancies or syncing issues between [third-party] apps and Fitbit. Our team is currently investigating the root cause of the issue," the dashboard reads.

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Before yesterdayMain stream

Amazon β€œtricks” customers into buying Fire TVs with false sales prices: Lawsuit

18 September 2024 at 19:16
A promotional image for Amazon's 4-Series Fire TVs.

Enlarge / A promotional image for Amazon's 4-Series Fire TVs. (credit: Amazon)

A lawsuitΒ is seeking to penalize Amazon for allegedly providing "fake list prices and purported discounts" to mislead people into buying Fire TVs.

As reported by Seattle news organization KIRO 7, a lawsuit seeking class-action certification and filed in US District Court for the Western District of Washington on September 12 [PDF] claims that Amazon has been listing Fire TV and Fire TV bundles with "List Prices" that are higher than what the TVs have recently sold for, thus creating "misleading representation that customers are getting a 'Limited time deal.'" The lawsuit accuses Amazon of violating Washington's Consumer Protection Act.

The plaintiff, David Ramirez, reportedly bought a 50-inch 4-Series Fire TV in February for $299.99. The lawsuit claims the price was listed as 33 percent off and a "Limited time deal" and that Amazon "advertised a List Price of $449.99, with the $449.99 in strikethrough text.” As of this writing, the 50-inch 4-Series 4K TV on Amazon is marked as having a "Limited time deal" of $299.98.

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TCL accused of selling quantum dot TVs without actual quantum dots

17 September 2024 at 21:52
Many playing video games on TCL C655 Pro

Enlarge / TCL's C655 Pro TV is advertised as a quantum dot Mini LED TV. (credit: TCL)

TCL has come under scrutiny this month after testing that claimed to examine three TCL TVs marketed as quantum dot TVs reportedly showed no trace of quantum dots.

Quantum dots are semiconductor particles that are several nanometers large and emit different color lights when struck with light of a certain frequency. The color of the light emitted by the quantum dot depends on the wavelength, which is impacted by the quantum dot's size. Some premium TVs (and computer monitors) use quantum dots so they can display a wider range of colors.

Quantum dots have become a large selling point for LCD-LED, Mini LED, and QD-OLED TVs, and quantum dot TVs command higher prices. A TV manufacturer pushing off standard TVs as quantum dot TVs would create a scandal significant enough to break consumer trust in China's biggest TV manufacturer and could also result in legal ramifications.

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Leaked Disney+ financials may shed light on recent price hike

6 September 2024 at 20:37
woman shot in black and white against color background fluffing 1960s bouffant

Enlarge / A shot from Agatha All Along, an upcoming Disney+ exclusive. (credit: Marvel Studios/Disney+)

A leak of data from Disney points to the Disney+ streaming service making about $2.4 billion in revenue in its fiscal quarter ending on March 30. Disney doesn't normally share how much revenue its individual streaming services generate, making this figure particularly interesting.

Leaked data

In August, Disney confirmed that it was investigating the leak of "over a terabyte of data from one of the communication systems" it uses. In a report this week, The Wall Street Journal (WSJ) said it looked over files leaked by a hacking group called Nullbulge that include "a range of financial and strategy information," apparent login credentials for parts of Disney's cloud infrastructure, and more. The leak includes over "44 million messages from Disney’s Slack workplace communications tool, upward of 18,800 spreadsheets, and at least 13,000 PDFs," WSJ said.

"We decline to comment on unverified information The Wall Street Journal has purportedly obtained as a result of a bad actor’s illegal activity,” a Disney spokesperson told WSJ.

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