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Today — 9 November 2024Main stream

New SMB-friendly subscription tier may be too late to stop VMware migrations

8 November 2024 at 22:59

Broadcom has a new subscription tier for VMware virtualization software that may appease some disgruntled VMware customers, especially small to medium-sized businesses. The new VMware vSphere Enterprise Plus subscription tier creates a more digestible bundle that's more appropriate for smaller customers. But it may be too late to convince some SMBs not to abandon VMware.

Soon after Broadcom bought VMware, it stopped the sale of VMware perpetual licenses and started requiring subscriptions. Broadcom also bundled VMware's products into a smaller number of SKUs, resulting in higher costs and frustration for customers that felt like they were being forced to pay for products that they didn't want. All that, combined with Broadcom ditching some smaller VMware channel partners (and reportedly taking the biggest clients direct), have raised doubts that Broadcom's VMware would be a good fit for smaller customers.

“The challenge with much of the VMware by Broadcom changes to date and before the announcement [of the vSphere Enterprise Plus subscription tier] is that it also forced many organizations to a much higher offering and much more components to a stack that they were previously uninterested in deploying," Rick Vanover, Veeam's product strategy VP, told Ars.

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Yesterday — 8 November 2024Main stream

Max needs higher prices, more ads to help support WBD’s flailing businesses

7 November 2024 at 22:36

Subscribing to the Max streaming service is expected to become more costly in 2025. That could mean indirectly, like through another streaming password crackdown, or directly, like through increases to monthly and/or annual subscription prices.

Password crackdowns as a “form of price rises”

During the earnings call for parent company Warner Bros. Discovery (WBD) for its fiscal Q3 2024, which ended on September 30, WBD signaled that it's gearing up to roll out its next strategy for growing streaming revenue—charging subscribers extra for sharing passwords—over the next few months. This will start with "very soft messaging" toward Max users before the crackdown intensifies in 2025 and 2026, WBD CFO Gunnar Wiedenfels said.

Wiedenfels admitted that on their own, password crackdowns are “a form of price rises.” Netflix kicked off this form of price hike in the US in May 2023, and other streaming services have followed. That means Max is behind some rivals when it comes to implementing this restriction. Further, Max has been discussing its password crackdown since March, so subscribers could take some comfort in not seeing the restrictions launch sooner.

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Before yesterdayMain stream

RTO mandate was attempt at thwarting Grindr workers unionizing: US labor board

5 November 2024 at 23:33

The National Labor Relations Board (NLRB) is accusing Grindr of using a return-to-office (RTO) mandate as an attempt to block employee efforts to form a union.

On July 20, 2023, employees at the LGBTQ+ dating app announced plans to unionize. On August 3, 2023, Grindr told employees that they had two weeks to decide if they would start working in an office location two days per week or exit Grindr with six months of severance, per The New York Times, which reported that it saw the memo. Grindr also reportedly offered up to $15,000 for relocation expenses to its offices in New York, Chicago, Los Angeles, San Francisco, or Washington, DC. Before the RTO mandate, Grindr allowed fully remote work.

Despite the announcement's timing, Grindr said in August 2023 that it had been working on an RTO mandate for months and that employees were notified of this in early summer 2023, per the NYT. On August 4, 2023, the Communications Workers of America Union, which Grindr employees were working to join, filed a complaint with the NLRB.

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© Getty Images | Thomas Trutschel

300 percent price hikes push disgruntled VMware customers toward Broadcom rivals

31 October 2024 at 12:00

After closing a $69 billion deal to buy virtualization technology company VMware a year ago, Broadcom wasted no time ushering in big changes to the ways customers and partners buy and sell VMware offerings—and many of those clients aren't happy.

To get a deeper look at the impact that rising costs and overhauls like the end of VMware perpetual license sales have had on VMware users, Ars spoke with several companies in the process of quitting the software due to Broadcom's changes.

Here's what's pushing them over the edge.

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Amid controversial changes, Reddit is getting more popular—and profitable

30 October 2024 at 19:13

In May 2023, Reddit announced that its API would no longer be free, signaling the demise of most third-party Reddit apps and the start of a new Reddit era. Reddit was always interested in making money, but the social media platform’s drive to reach profitability intensified with its API rule changes, which was followed by it going public and other big moves. With Reddit reporting this week that it has finally turned its first profit, we can expect further evolution from Reddit, whether old-time Redditors like it or not.

In its fiscal Q4 2024 results announced on Tuesday [PDF], Reddit said that in the quarter ending on September 30, it made a profit of $29.9 million. This is significant growth from fiscal Q3 2024, when Reddit lost $7.4 million. Revenue, meanwhile, was up 68 percent year over year, going from $207.5 million to $384.4 million. Reddit is expecting $385 to $400 million in revenue for fiscal Q4.

More Redditors

During the Reddit app-ocalypse, many Reddit users and moderators said they would quit the platform because they were disgusted with how Reddit treated third-party developers and moderators, particularly during user protests against the API rule changes.

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Annoyed Redditors tanking Google Search results illustrates perils of AI scrapers

25 October 2024 at 20:29

A trend on Reddit that sees Londoners giving false restaurant recommendations in order to keep their favorites clear of tourists and social media influencers highlights the inherent flaws of Google Search’s reliance on Reddit and Google's AI Overview.

In May, Google launched AI Overviews in the US, an experimental feature that populates the top of Google Search results with a summarized answer based on an AI model built into Google’s web rankings. When Google first debuted AI Overview, it quickly became apparent that the feature needed work with accuracy and its ability to properly summarize information from online sources. AI Overviews are “built to only show information that is backed up by top web results," Liz Reid, VP and head of Google Search, wrote in a May blog post. But as my colleague Benj Edwards pointed out at the time, that setup could contribute to inaccurate, misleading, or even dangerous results: “The design is based on the false assumption that Google's page-ranking algorithm favors accurate results and not SEO-gamed garbage."

As Edwards alluded to, many have complained about Google Search results' quality declining in recent years, as SEO spam and, more recently, AI slop float to the top of searches. As a result, people often turn to the Reddit hack to make Google results more helpful. By adding "site:reddit.com” to search results, users can hone their search to more easily find answers from real people. Google seems to understand the value of Reddit and signed an AI training deal with the company that’s reportedly worth $60 million per year.

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San Francisco to pay $212 million to end reliance on 5.25-inch floppy disks

23 October 2024 at 19:36

The San Francisco Municipal Transportation Agency (SFMTA) board has agreed to spend $212 million to get its Muni Metro light rail off floppy disks.

The Muni Metro’s Automatic Train Control System (ATCS) has required 5¼-inch floppy disks since 1998, when it was installed at San Francisco’s Market Street subway station. The system uses three floppy disks for loading DOS software that controls the system’s central servers. Michael Roccaforte, an SFMTA spokesperson, gave further details on how the light rail operates to Ars Technica in April, saying: “When a train enters the subway, its onboard computer connects to the train control system to run the train in automatic mode, where the trains drive themselves while the operators supervise. When they exit the subway, they disconnect from the ATCS and return to manual operation on the street." After starting initial planning in 2018, the SFMTA originally expected to move to a floppy-disk-free train control system by 2028. But with COVID-19 preventing work for 18 months, the estimated completion date was delayed.

On October 15, the SFMTA moved closer to ditching floppies when its board approved a contract with Hitachi Rail for implementing a new train control system that doesn't use floppy disks, the San Francisco Chronicle reported. Hitachi Rail tech is said to power train systems, including Japan’s bullet train, in more than 50 countries. The $212 million contract includes support services from Hitachi for "20 to 25 years," the Chronicle said.

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Streaming subscription fees have been rising while content quality is dropping

23 October 2024 at 00:10

Subscription fees for video streaming services have been on a steady incline. But despite subscribers paying more, surveys suggest they're becoming less satisfied with what's available to watch.

At the start of 2024, the industry began declaring the end of Peak TV, a term coined by FX Networks Chairman John Landgraf that refers to an era of rampant content spending that gave us shows like The Wire, Breaking Bad, and Game of Thrones. For streaming services, the Peak TV era meant trying to lure subscribers with original content that was often buoyed by critical acclaim and/or top-tier actors, writers, and/or directors. However, as streaming services struggle to reach or maintain profitability, 2024 saw a drop in the number of new scripted shows for the first time in at least 10 years, FX Research found.

Meanwhile, overall satisfaction with the quality of content available on streaming services seems to have declined for the past couple of years. Most surveys suggest a generally small decline in perceived quality, but that’s still perturbing considering how frequently streaming services increase subscription fees. There was a time when a streaming subscription represented an exclusive ticket to viewing some of the best new TV shows and movies. But we’ve reached a point where the most streamed TV show last year was Suits—an original from the USA Network cable channel that ended in 2019.

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